“WELCOME TO XYZ BANK. FOR ARABIC, PRESS 1. FOR ENGLISH, PRESS 2.”

Focus on your core business

Maximize productivity and streamline business communications

Improve your image

Improve customer service, customer acquisition, and retention results.

Market your products

While your customers are on-hold, why not try to reach out to them by advertising your products?

Give your callers a great experience

In telephony, interactive voice response, or IVR, is a computerized system that allows a person, typically a telephone caller, to select an option from a voice menu and otherwise interface with a computer system. Generally the system plays pre-recorded voice prompts to which the person presses a number on a telephone keypad to select the option chosen, or speaks simple answers such as “yes”, “no”, or numbers in answer to the voice prompts.

  • Custom voice prompts for IVR, ACD, Voicemail, PBX.
  • Professional Arabic, English, Hindi, Malyalum, Persian, and Tagalog talents.
  • Debit Cards, CD-Rom, Websites, and more.
  • More than 20 formats such as PCM, ADPCM, WAV, NMS, Mulaw, Alaw, Dialogic, Rhetorex, Natural MicroSystems, RealAudio, etc.

“Great on-hold messages, and much more!”.

Each system is configured to serve a particular market. Most of the IVR systems come with English pre-recorded messages. But when you want to configure your system to play messages in other languages, or when you want to introduce new services (for example, product marketing while on-hold), you need Mello Studio’s IVR prompts. Our services in this area include:

  • Prompts recorded to CD or sent via FTP if requested (to either client’s account or Mello Studio’s account)
  • Same day and next day service available
  • Friendly and experienced engineering staff.

Samples of our voices

Luna

Arabic and English Voice Over Talent

Nicky

Age Range: 30’s Warm Australian Voice
Styles: Conversational, Friendly, Engaging, Natural
Accents: Australian, Characters

Jennifer S

Age Range: 20’s Fresh Character Voice
Styles: Fresh, Clear, Versatile, Sophisticated Accents: RP, Character

Jennifer

Age Range: 60’s Smoky Lived-in Mature Voice
Styles: Deep, Husky, Seductive, Humorous
Accents: Wakefield, Yorkshire, Lancashire, London, West Country, RP, Standard American, Southern Irish, Welsh and French

Lauren

English Voice Over Talent

Jan C

Age Range: 40’s Friendly Welsh Voice
Styles: Young, Clear, Soft, Warm, Light
Accents: Characters, South Wales, Welsh Valleys, Swansea and British English

Yulia

Age Range: 20′-40’s Bulgarian Voice
Styles: Conversational, Lively, Friendly, Youthful
Accents: Bulgarian, English with a Bulgarian accent, Characters

Arianne

Age Range: 20’s Cool Spanish and RP Voice
Styles: Contemporary, Sensual, Sexy, Natural
Accents: RP, London, Latin American Spanish, Colombian, Italian, Characters

Request IVR Service

If you have the original recordings of your tracks, and want us to master it, fill out this form and we will send you a link to upload those tracks directly to our studio so we can start working on it right away. 

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