“WELCOME TO XYZ BANK. FOR ARABIC, PRESS 1. FOR ENGLISH, PRESS 2.”

Focus on your core business

Maximize productivity and streamline business communications

Improve your image

Improve customer service, customer acquisition, and retention results.

Market your products

While your customers are on-hold, why not try to reach out to them by advertising your products?

Give your callers a great experience

In telephony, interactive voice response, or IVR, is a computerized system that allows a person, typically a telephone caller, to select an option from a voice menu and otherwise interface with a computer system. Generally the system plays pre-recorded voice prompts to which the person presses a number on a telephone keypad to select the option chosen, or speaks simple answers such as “yes”, “no”, or numbers in answer to the voice prompts.

  • Custom voice prompts for IVR, ACD, Voicemail, PBX.
  • Professional Arabic, English, Hindi, Malyalum, Persian, and Tagalog talents.
  • Debit Cards, CD-Rom, Websites, and more.
  • More than 20 formats such as PCM, ADPCM, WAV, NMS, Mulaw, Alaw, Dialogic, Rhetorex, Natural MicroSystems, RealAudio, etc.

“Great on-hold messages, and much more!”.

Each system is configured to serve a particular market. Most of the IVR systems come with English pre-recorded messages. But when you want to configure your system to play messages in other languages, or when you want to introduce new services (for example, product marketing while on-hold), you need Mello Studio’s IVR prompts. Our services in this area include:

  • Prompts recorded to CD or sent via FTP if requested (to either client’s account or Mello Studio’s account)
  • Same day and next day service available
  • Friendly and experienced engineering staff.

Samples of our voices

Tanya B

Age Range: 20-40 British English
Styles: Clear, Conversational, Warm
Accents: British English, Turkish, RP

Gaynor K

Arabic and English Female Voice Artist

Nourhan M

About the Talent Nourhan has a versatile voice with believable, warm, proud, and humorous personas. Book Now

Ashley L

About the Talent Ashley has an authentic, versatile, and unique voice — with a touch of a lisp and a hint of a twang. Book Now

Anshu S

Hindi and English Speaker Female Voice Over Artist

View our complete list of Voice Talents

Request IVR Service

If you have the original recordings of your tracks, and want us to master it, fill out this form and we will send you a link to upload those tracks directly to our studio so we can start working on it right away. 

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