“WELCOME TO XYZ BANK. FOR ARABIC, PRESS 1. FOR ENGLISH, PRESS 2.”

Focus on your core business

Maximize productivity and streamline business communications

Improve your image

Improve customer service, customer acquisition, and retention results.

Market your products

While your customers are on-hold, why not try to reach out to them by advertising your products?

Give your callers a great experience

In telephony, interactive voice response, or IVR, is a computerized system that allows a person, typically a telephone caller, to select an option from a voice menu and otherwise interface with a computer system. Generally the system plays pre-recorded voice prompts to which the person presses a number on a telephone keypad to select the option chosen, or speaks simple answers such as “yes”, “no”, or numbers in answer to the voice prompts.

  • Custom voice prompts for IVR, ACD, Voicemail, PBX.
  • Professional Arabic, English, Hindi, Malyalum, Persian, and Tagalog talents.
  • Debit Cards, CD-Rom, Websites, and more.
  • More than 20 formats such as PCM, ADPCM, WAV, NMS, Mulaw, Alaw, Dialogic, Rhetorex, Natural MicroSystems, RealAudio, etc.

“Great on-hold messages, and much more!”.

Each system is configured to serve a particular market. Most of the IVR systems come with English pre-recorded messages. But when you want to configure your system to play messages in other languages, or when you want to introduce new services (for example, product marketing while on-hold), you need Mello Studio’s IVR prompts. Our services in this area include:

  • Prompts recorded to CD or sent via FTP if requested (to either client’s account or Mello Studio’s account)
  • Same day and next day service available
  • Friendly and experienced engineering staff.

Samples of our voices

Jennifer

Age Range: 60’s Smoky Lived-in Mature Voice
Styles: Deep, Husky, Seductive, Humorous
Accents: Wakefield, Yorkshire, Lancashire, London, West Country, RP, Standard American, Southern Irish, Welsh and French

Yulia

Age Range: 20′-40’s Bulgarian Voice
Styles: Conversational, Lively, Friendly, Youthful
Accents: Bulgarian, English with a Bulgarian accent, Characters

Sue

Age Range: 20’s-60’s. Smooth with a slight huskiness
Styles: Clear, Light, Educated, Natural, Elegant
Accents: RP, English accents, cartoon voices, British English Female

Charlotte

Age Range: 30’s A Thousand Voices
Styles: Sensual, Lively, Elegant, Intimate, Light
Accents: RP, American (Standard, New York & Southern States), French, German, Hampshire (native), Southern Irish, Liverpool, New Zealand, Russian, Mid Atlantic, Scottish and Yorkshire.

Andrea Z

Age Range: 30’s Warm Character Voice
Styles: Conversational, Friendly, Engaging, Natural
Accents: RP, West Country, British English

Nadira

Age Range: 20’s – 40’s. Slightly Northern Voice
Styles: Lively, Clear, Educated, Natural, Relaxed
Accents: RP with slight North West accent mixed with Asian roots, British English Female

Paula

Age Range: 30’s Smooth Italian Voice
Styles: Positive, Contemporary, Assured
Accents: Italian
Italian Female

Randee

Age Range: 40’s Warm American Voice
Styles: Friendly, Rich, Melodic, Comforting
Accents: American

Request IVR Service

If you have the original recordings of your tracks, and want us to master it, fill out this form and we will send you a link to upload those tracks directly to our studio so we can start working on it right away. 

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